Privacy
policy

Last updated 20 August 2026

This policy explains what happens to information you give us through shrinkwrapuk.com, and what happens when you simply visit. It applies to Shrink Wrap UK Ltd, registered in England & Wales, company number 16212056, registered office 61 Bridge Street, Kington, HR5 3DJ. For the purposes of UK GDPR we are the data controller.

What we collect

Only what you type into an enquiry form, or send us directly:

• Your name and, if you give it, your company name
• Your phone number and email address
• The site postcode or location of the work
• Any details, dimensions, drawings or photographs you choose to send

We do not ask for and have no use for anything more than that. We do not collect payment details through this website.

How the forms work

The enquiry forms on this site are handled by Web3Forms, a third-party form delivery service. When you press send, your message is passed to Web3Forms, which forwards it to our email inbox. This website itself has no database and retains no copy of your enquiry.

That means Web3Forms processes your submission on its way to us. Their handling of that data is governed by their own privacy terms, which you can read on their website. Once the message reaches our inbox it is held in our email system in the ordinary way.

If you would rather not use a form at all, you are welcome to phone, WhatsApp or email us directly instead.

Why we hold it, and on what basis

We use your details for one thing: to answer your enquiry, survey the job and quote for it. If you become a client, we hold your contact details to run the work and to invoice for it. Our lawful basis is legitimate interests for responding to an enquiry, and performance of a contract once you engage us. We do not use your details for marketing unless you have specifically asked us to.

Who we share it with

We do not sell your data and we do not share it for marketing. It is only ever seen by:

• Our own team, to quote and deliver the work
• Web3Forms, purely as the route the enquiry travels to reach us
• Our email and accounting providers, as part of ordinary business systems
• Anyone we are legally obliged to disclose it to

How long we keep it

Enquiries that do not turn into work are kept for up to two years, in case you come back to us. Records relating to completed jobs are kept for six years after the end of the financial year they fall in, because tax and accounting rules require it.

Your rights

Under UK GDPR you can ask us to give you a copy of what we hold, correct anything wrong, delete it, restrict what we do with it, or object to us holding it at all. Email info@shrinkwrapuk.com and we will deal with it within one month.

If you are not happy with how we have handled it, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

If you accept the cookie banner, we use Google Analytics 4 to measure which pages are read and which lead to enquiries. Google acts as our processor for this. It records things like the pages you visit, roughly where in the country you are, and whether you arrived from a search or a link. IP addresses are anonymised, we have not enabled any advertising or remarketing features, and we never upload your name, email or phone number to it.

If you decline, no analytics cookies are set and nothing is stored on your device. Google is based in the United States; transfers are covered by its standard contractual clauses and the EU-US Data Privacy Framework. You can opt out permanently with Google’s browser add-on, and there is more detail on our cookie policy page.

Other websites

Where we link out — to WhatsApp, to our social accounts, or elsewhere — those sites have their own privacy practices and we are not responsible for them.

Changes

If we change how any of this works, we will update this page and change the date at the top. If we ever add analytics or advertising tracking, we will say so here and ask for your consent before setting anything.

Contact

Shrink Wrap UK Ltd
61 Bridge Street, Kington, HR5 3DJ
info@shrinkwrapuk.com · 07799 250564
Registered in England & Wales, company number 16212056